What are we talking about ?
Business Process Management is The enabler to business performance : « it helps define, improve and manage a company’s end to end entreprise business processes in order to achieve clarity, alignment of the resources and increase discipline and daily operations » as per BPM Institute definition.




As other business partners transform to overcome new challenges coming with a technology and innovation driven economy. Finance teams are facing increasing demand of finance related data and insights, from their internal and external customers. Hence requiring a more proactive attitude and approach of finance executives to fully play their business partner role. At diceberg we know exactly what it takes to bring Finance departments and teams to the next level. Our dedicated solutions and teams help you transform your finance management processes to foster growth and profitability in order to reach world class Finance Management standards.
- Finance and accounting Optimization
- Finance Technology Solutions
- Closing and Financial Reporting, Remediation and Compliance
- Finance KPIs (Key Performance Indicators) definition and Monitoring, Continuous improvement actions, all aligned with digital strategy
The global competition has increased Supply Chain Management complexity along with increasing expectations and higher customer demands for quality. Business Process Management related to SCM must then focus on efficiency and supply chain responsiveness. Supply Chain Management has to add value to be in line with corporate strategy and objectives. Speed delivery and key performance indicators related require companies to remain competitive. Thus cost reduction and optimization, working capital management, operations and process improvement are at the heart of SMC strategy and success factors.
Our team has national and international exposure to SCM best practices, i.e. sourcing and procurement, Procurement planning and forecasting, inventory, logistics, etc to deliver to your organization world class standard Supply Chain Management Approach. Diceberg Consulting helps you obtain the best from the key SCM subprocesses below to positively impact the bottom line :
- Operations and process Improvement
- Setting up of strategic objectives and process assessment
- Documentation of policies, procedures and controls
- Inventory, Sales, Procurement Planning and Forecasting
- Procurement planning and forecasting
- Sales and operations planning
- Logistics and Inventory Management
- Cost Optimization and Reduction,
- Working Capital Management
- Key Performance Indicators, Definition and Monitoring of KPIs, Continuous improvement actions
Engaging with customers in a continuously disruptive market require businesses to encompass current, new and coming customer expectations. Customer loyalty can no longer be generated through standard products and services for the « new digital citizen ». Thus changing CX approach is the best way to survive and adapt to these growing changes. Diceberg Consulting experts help their clients in defining:
- CX analytics and reporting
- CX Strategic Objectives, Roadmap Definition and Monitoring
- CX Technology Solutions, Business Intelligence and KPIs Monitoring
- CX Program Audit and Assessment
Diceberg Consulting experts in collaboration with your leaders pave the way for success. Our deep experience and expertise in strategy design and implementation allow us manage and guide your business from many stages. From new ventures and startups to established companies, we help you better identify your competitive advantage to shape or reshape your business model and value proposition.
- Value proposition and Product-market fit design and implementation
- Business Model design and implementation,
- Go To Market Strategy
We also help you build on the four key areas that drive every company’s success.
- Human resources
- Finance
- Marketing
- Operations
Revenue Assurance is the business process management solution that helps detect, assess & prevent revenue leakage in telco industry, fintech, etc. it can operates in all industries where a need arises to confront actual and expected revenue. It is a data quality and process improvement method that improves profits, revenues and cash flows without influencing demand. Faulty billing systems can lead to hugh money loss and fraud, while Revenue Assurance helps secure the whole revenue process and provide assurance for completeness and accuracy.
- Provide Business Intelligence and insights to give visibility on your key areas of risk for all revenue streams
- Data reconciliation and TAP-in with billing statistics
- Determination of usage data flows
- End-to-end billing Management
Contact
- Dakar, Senegal
- +221771229959
- contact@dicebergconsulting.com