“Every digital transformation is going to begin and end with the customer, and I can see that in the minds of every CEO I talk to.”
MARC BENIOFF, CHAIRMAN AND CO-CEO, SALESFORCE
Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.
It transcends traditional roles like sales, marketing, and customer service. Instead, digital transformation begins and ends with how you think about, and engage with, customers. As we move from paper to spreadsheets to smart applications for managing our business, we have the chance to reimagine how we do business — how we engage our customers — with digital technology on our side.
For small businesses just getting started, there’s no need to set up your business processes and transform them later. You can future-proof your organization from the word go. Building a 21st-century business on stickies and handwritten ledgers just isn’t sustainable. It is where Diceberg Consulting comes into play to Think, Plan, and Build digitally with you to set you up to be agile, flexible, and ready to grow.
Contact
- Dakar, Sénégal
- +221771229959
- contact@diecebergconsulting.com